Payment Policy
Payment is due at the time services are rendered. We accept all major credit cards and other approved forms of electronic payment. 

Cancellation and No-Show Policy
Appointments canceled with less than 24 hours’ notice will be subject to a $50 cancellation fee. No-shows will be charged the full cost of the scheduled service.
 
Refund Policy
All services are non-refundable once performed. Your satisfaction is important to us. If you have questions or concerns following your treatment, please contact us and we will gladly schedule a follow up appointment to evaluate your results and discuss any appropriate recommendations.  
 
Late Arrival Policy
We understand that unexpected delays happen. If you are running late, please contact us as soon as possible. Clients arriving late may have their treatment shortened or may need to reschedule their appointment in order to avoid delaying other scheduled clients. 
 
Results Disclaimer
Every client's skin is unique, and treatment results vary based on individual skin type, medical history, lifestyle, and adherence to post-treatment instructions. While we strive to achieve the best possible outcome for every client, no specific results can be guaranteed. Multiple treatments or maintenance treatments may be recommended to achieve your desired goals.  
 
Right to Refuse Treatment
The safety and well being of our clients is our highest priority. Health & Beauty Concierge reserves the right to decline or postpone treatment if a service is determined to be medically inappropriate or not in the client's best interest.  
 
Privacy & Confidentiality
Your privacy is important to us. All personal and medical information is maintained in accordance with applicable privacy laws. We will never share your information without your consent unless required by law.  
 
Medical Disclosure Policy
To ensure your safety, clients are responsible for providing complete and accurate medical information, including current medications, allergies, recent procedures, pregnancy status, and any changes in health prior to each appointment. Failure to disclose revenant medical information may affect treatment eligibility, safety, and outcomes.